SAP Basis Consultant, SAP Platform Engineer

Síntese de Qualificações

I am writing to express my interest in SAP Basis / SAP Platform Consultant opportunities within your organization. With nine of experience in SAP Basis, Security, and HANA administration, I bring a strong track record of managing high-availability SAP landscapes, supporting business-critical operations, and delivering complex system transformations across enterprise environments.
In my current role as a Package Specialist at IBM, I have been leading SAP landscape migrations from on-premise environments to Microsoft Azure, ensuring minimal downtime and improved scalability. I have successfully executed SAP PO migrations using Lift Shift methodologies and delivered heterogeneous system migrations using SAP SLT while maintaining data integrity and operational continuity. Additionally, I have been responsible for SAP HANA upgrades, disaster recovery operations, and system monitoring enhancements through SAP Focused Run.
Previously, at NTT DATA Business Solutions, I managed end-to-end problem and incident management processes, consistently meeting strict SLA and KPI targets. My focus on root cause analysis and preventive actions contributed to a measurable reduction in recurring incidents and improved overall service delivery quality. I have also gained extensive experience working in global delivery models, collaborating with cross-functional teams, and supporting 24/7 operations.
I am particularly motivated to pursue opportunities in Europe, where I can contribute my expertise in SAP system administration, cloud migration, and performance optimization while continuing to grow in a dynamic and international environment. I bring a proactive mindset, strong analytical capabilities, and a commitment to delivering reliable and scalable SAP solutions.
I would welcome the opportunity to discuss how my experience aligns with your requirements. Thank you for your time and consideration.

Experiência Profissional

• Package Specialist

  Led end-to-end on-premise to Azure cloud migration for SAP landscapes across 2 enterprise clients, ensuring zero unplanned downtime during cutover.
  Executed SAP PO migration using Lift Shift (Backup Restore method), reducing migration risk and maintaining system integrity across production environments.
  Performed SAP SLT Heterogeneous System Migration via Export/Import method, successfully migrating data across 2 different database platforms.
  Configured and integrated 3 Managed Systems with FRUN (Focused Run) for centralized SAP monitoring and alerting.
  Performed Sybase HADR Rematerialization, HADR teardown, and Sybase patch updates, maintaining 99.9 database availability during maintenance windows.
  Restored and synchronized Oracle DR environments, reducing recovery time objectives (RTO) by standardizing DR procedures.
  Upgraded SAP HANA DB SPS, SAP BOBJ patch, and SAP Content Server patch versions, ensuring compliance with vendor support timelines.
  Completed formal SAP BTP Administration training, expanding cloud platform expertise for hybrid SAP operations.

• Senior SAP Basis Consultant - NTT. (11/2021 a 3/2024)

  Owned end-to-end lifecycle of Problem Tickets across 10 enterprise SAP HEC customers, consistently meeting internal SLA of 3 business days and CFU KPI of 7 business days.
  Led structured Root Cause Analysis (RCA) for complex production incidents, achieving 0 Problem Ticket rejections from CFU due to quality issues across 12 months.
  Reduced repeat incidents by 30 for assigned customer landscapes by driving preventive action items from RCA outcomes and triggering ZOR outage prevention initiatives.
  Collaborated with DBS (Product Support) for escalated investigations, ensuring timely ticket creation to safeguard KPI compliance across the team.
  Monitored and processed incident management queues during assigned shifts, maintaining IRT, MPT, and solution rate targets with zero target loss in 6 consecutive months.
  Provided complete shift handover documentation for 24x7 operations, improving cross-shift knowledge continuity and reducing resolution time on recurring issues.
  Performed impact assessment support for critical incidents, enabling faster decision-making and minimizing production downtime across customer landscapes.

• SAP Basis HANA Consultant - LTI (6/2017 a 11/2021)

  Administered SAP landscapes for 3 enterprise clients across banking, energy, and manufacturing sectors, supporting 24x7 production operations.
  Performed 5 full system installations and post-installation activities (SWPM-based), reducing setup errors through standardized runbooks.
  Executed 10 System Copy and System Refresh (ABAP) activities, meeting project timelines with 2 rollback rate.
  Managed complete Transport Management System (TMS) configuration for multi-system landscapes, ensuring 100 ITIL-aligned change compliance for production transports.
  Applied Support Packages (SPAM/SAINT) and Kernel Patches for 8 SAP systems quarterly, maintaining currency with SAP maintenance timelines.
  Configured and administered Web Dispatcher for 3 SAP environments, improving load balancing and system availability.
  Performed SAP HANA DB backup, recovery, revision upgrades, and license management using HANA Studio and OS-level tools supporting 3 HANA databases with zero data loss incidents.
  Administered client operations including client creation, deletion, locking, local/remote client copy, and client export/import for 5 projects.
  Managed DB Administration tasks including tablespace additions, DB backup, restore, and recovery maintaining RPO/RTO targets for all production HANA systems.
  Configured SAP Solution Manager EarlyWatch Alerts and Managed System Configuration for proactive landscape health monitoring across 10 systems.
  Handled User Administration (mass user creation, password resets, lock/unlock) using standard SAP security guidelines for 500 user base.

Formação Acadêmica

• Mestrado (8/2008 a 8/2010)

  Master of Business Administration - National Institute of Technology, Warangal

Cursos e Certificações

Certified in SAP HANA Database Administration.
Certified in Azure Fundamentals (AZ-900).